Kim Scott on how to be a better boss with radical candor

Kim Scott talks about radical candor at Cultivate. It’s 40 minutes long but oh so good. The four-by-four framework she presents is illuminating and could be the foundation of establishing and growing a feedback culture.

The axis are “care personally” and “challenge directly” and the quadrants are, from the bottom right in clockwise order, “obnoxious aggression”, “manipulative insincerity”, “ruinous empathy” and “radical candor”.

Here’s another 20 minute version of the talk and a longish write-up with the diagram as well.